Sports Toto develop and distribute varies Responsible Gaming MD targeting players to deliver relevant information and facts that is lead to prevent from excessive and irresponsible play
Sports Toto is committed to offering a varied product line-up so that players can enjoy entertaining games of chance at affordable prices. To this end, Sports Toto's Product Development Team tries to engage players and retailers in product development in an effort to capture player needs and take a comprehensive approach to product development. Sports Toto's primary goal is to develop products in a stable and flexible manner under the respon- sibility model to raise player loyalty and ensure long-term satisfaction.
In an effort to integrate the RG principle into its whole operations, Sports Toto provides training to employees. The training aims to help staff to accur- ately understand the concept of the RG, spread the awareness among
various stakeholders and apply the principle in their day-to-day operations.
The training for all employees is given by professional lecturers specializing in RG and ethical management. For sales staff who has to handle customers and retailers, additional training is undertaken to enhance their sales skills and instill respect for customers.
Sports Toto is encouraging the diverse stakeholder of our business to participate in programs designed to implement responsible betting practices.
The diverse education programs provided by Sports Toto are designed to encourage the stakeholder as above to present and share opinions regarding the responsible betting practices. On top of that, Sports Toto always open a communication window to the voice of leaders from all folks of the society through Responsible Gaming Committee and Advisory Committee and reflect their opinions in policy-making. Particularly, Sports Toto is contributing to the healthy growth of the gaming industry with the policy for the responsible betting business complying with NGCC regulations.